Shipping policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.


1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.


If we experience a high volume of orders, shipments may be delayed slightly. If there will be a significant delay in shipping your order, we will contact you via email.


2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.


Estimated delivery times:


  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days
  • International Shipping: 7–21 business days



Delivery delays can occasionally occur due to customs, weather conditions, or carrier issues.


3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation Email containing your tracking number. The tracking number will become active within 24–48 hours.


4. International Shipping

We may ship internationally to selected countries. Shipping times vary depending on destination and customs processing.


Customers are responsible for any customs duties, import taxes, or additional fees required by their country.


5. Customs, Duties, and Taxes

We are not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.


6. Lost or Damaged Packages

We are not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.


7. Incorrect Shipping Addresses

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.


8. Contact Us

If you have any questions about this Shipping Policy, please contact us:


Email: Mekdesmesfen75@gmail.com

Business Name: minivibe